INFORMATION TECHNOLOGY (IT) SPECIALIST

• Bachelor level university/college degree is generally required. A 2-3 year technical or vocational degree in a specific field may be considered equivalent.
• Functional knowledge Microsoft Office and Office 365 suite, including SharePoint, One Note and Visio.
• 90% proficient on English (Written and oral).
• Demonstrated tolerance of ambiguity, self-motivation and flexibility to adapt to a changing environment.
•  Excellent listening and communication skills, customer service and interpersonal skills.
• Fast learning and well-developed analytical thinking and problem-solving skills.
• At least 6 months – 1 year of experience working on a technical support environment
•  At least 6 months - 1 year of experience in working on a call center environment.
• Knowledge in English, and Thai (Speaking and Listening Skills are required. Reading and Writing Skills are preferred).
• Preferred
• Experience working with AWS Telephony System.
•  Technical and /or functional knowledge of Lotus Notes.
• Advanced technical knowledge in Office 365, One Drive, Active Directory.
•  In-depth knowledge on Apple /iOS devices.
•  Intermediate to advanced knowledge on Networking, Share Point and Remote connectivity, including VPN.
•  Excellent interpersonal, written and team collaboration skills
•  Knowledge and /or certification on a Service Management framework such as ITIL. 

TAGUIG CITY, NCR, FOURTH DISTRICT

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