Maintain business processes and workflow processes.
Produce high-quality and concise requirement and design documents that reflects business requirements and can be understood by stakeholders.
Analyze issues and concerns and be able to provide root causes, corrective actions, and preventive actions.
Identify improvement points to apply on existing work process for it to be more effective and cost-efficient.
Perform UAT activities for any fixes or updates on the system.
Perform other activities that may be assigned to him to support the activities of IT.
Process oriented and strong documentation/diagramming skills
Good in oral and written communication skills, strong analytical skills
Above average knowledge in Microsoft applications
Experience in gathering and analyzing user requirements
Experience in Agile Scrum methodology is an advantage
Experience in project management is an advantage