HEALTH CONSULTANT

Health and Benefits Consultant

Part of your responsibilities are as follows;

• Responsible for managing customer relationships in the area of benefits and generating new business to achieve financial results for the area. (90% of the time)
• Liaise with HMO/insurer on special employee needs (like arranging APEs or executive check-ups), especially on senior executives’ needs
• Analyze available funding options (e.g. HMO, life insurance, TPA, etc)
• Collect utilization data
• Design alternative plans to suit client needs (e.g. offer to increase or decrease MBL, remove certain benefits to lower rates, etc.)
• Define the scope of the methodology and proposal preparation and consulting contracts
• Project management of complex clients, guaranteeing delivery on time, within budget, and with high quality
• Manage HGB vendor renewals and negotiations
• Design efficient plan designs and funding arrangements that fit client goals
• Know the national and local HGB vendor marketplaces and leverage that knowledge on clients’ behalf
• Demonstrate proficient writing, and oral presentation skills in client reports, recommendations, and presentations
• Conduct lectures for leaders/employees when there is/are: implementation of new benefit; change of benefit (design or vendor); specific campaigns; a new group of hires
• Provide periodic reports informing the performance of the medical plan, including loss ratio, frequency of use, member profile, etc.
• Provide annual benchmarking comparison
• Analysis of the advantages and disadvantages of the plan funding model (insured or self-insured); development of performance indicators for monitoring results
• Legislative updates: communicate Human Resources team any changes in local laws related to group life insurance, medical and dental benefits; and potential direct and/or indirect impacts on the company’s current benefits programs
• Preparing Sales and Account Management reports as may be directed by your People Manager
• Manage Compliance requirements for contracting
• Use the Tools of WTW in operationalizing Client Servicing