FRONT DESK OFFICER

Salary not specified

BAGUIO CITY, BENGUET
COLLEGE GRADUATE
Permanent

Job Description

1. Attends and completes Guests’ registration process based on Club policies. Gives initial briefing regarding Club policies, rules and regulations, facilities and activities.
2. Sees to it that pertinent information are complete and jibes with that of on the registration forms and in the computers such as but not limited to amendments of billing arrangements, vehicle plate numbers, Complimentary Room Night coupons, Gift certificates, patronage and Guest fees, deposits or credit card verification, intro letters, newspapers and Guests contact information.
3. Coordinates with Room Reservations for assignment or rooms to Members and Guests according to arrangements made.
4. Accommodates complaints and requests of Guests and sees to it that they are properly coordinated and promptly attended to by concerned personnel or Department of the Club. Coordinates Guest room maintenance work with the maintenance Department.
5. Checks every now and then the Event Order given by the Events Office that requires Front Office actions.

Qualifications/Requirements

  1. Graduate of Hospitality Management or Tourism
  2. Has excellent communication skills.
  3. Can stand for long hours.
  4. People person
  5. Willing to work during holidays and weekends
  6. Willing to render overtime if necessary.
  7. Willing to work on shifting schedule

Work location

BAGUIO CITY, BENGUET

Remarks

No additional remarks

About the company

The Baguio Country Club hails from an immensely rich history of more than one hundred colorful years. It is a history that begins against the multi-faceted backdrop in the turn of the 20th century, amid Filipino revolution against S...

Industry

HOTELS AND RESTAURANTS

Employment size

200 and over (Large)

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