FRONT DESK OFFICER

POSITION : Front Office Associate

LOCATION : BGC, Taguig

JOB DESCRIPTION:

Administrative and Front Office Functions

• Smart, project professional appearance and maintain the reception area clean and organized.
• Ensures that all files, forms, and other documents are filed in an orderly manner and are ISO compliance.
• Manage calls, provide information, and log/endorse concerns of tenants/landlords/clients to the responsible person.

Vendor Management

• Receive all documents pertinent to building/facility vendors. Ensures that the documents are properly logged in a record book, distributed accordingly and on a timely manner. Monitoring of Building/Facility Operations, Security and Housekeeping. Reports any irregularities on a timely manner. Technical Operations
• Receive all documents pertinent to building/facility vendors. Ensures that the documents are properly logged in a record book, distributed accordingly and on a timely manner.
• Monitoring of Building/Facility Operations, Security and Housekeeping. Reports any irregularities on a timely manner.

Technical Operations

• Make a brief inspection of the building at least once a week and advise the head/s of all the observations noted.

Health and Safety

• Assist the Technical in monitoring the 52-week calendar and ensure Technical Checklist are up to date.

Business Development

• Customer Survey Ratings of Landlords. Ensures that PM provides the best quality of service to the landlords. Creation of a mutually beneficial business relationship.
• Customer Survey Ratings of tenants. Ensures that PM provides the best quality of service to the tenants. Creation of a mutually beneficial business relationship.

Operational Enhancement

• Suggests ways to streamline the administrative process to offer the best service to the clients.

Personal Development

• Participates actively in KMC activities such as corporate meetings, trainings, social affairs, and other company activities.

Others

• Perform other related works that may be assigned by the Management.