FRONT DESK CLERK

Salary not specified

TAGUIG CITY, NCR, FOURTH DISTRICT
COLLEGE GRADUATE
Permanent

Job Description

As an Office Admin Support & Front Desk, you are responsible in ensuring that all employment and personal information of employees are kept and handled in accordance with existing company policies on Information Security and Data Privacy.


  • As an accomplished Office Admin Support & Front Desk, you will serve as an effective gatekeeper providing administrative support as appropriately guided by Human Resources in a well-organized and timely manner, including coordinating travel ground transportation requirements and accommodation requests of visitors and clients, working with HR Services and CRM on various related requirements, as well as concierge functions for visitors, site tours and clients at various locations and execute the varying duty through the use of well-trained highly qualified front desk receptionist staff at each location assigned. You will also be supporting employee on-boarding by scheduling the delivery of assets and completion of employee off-boarding processes ensuring that the clearance process is completed.

    To be specific, you will:
    • Acts as the point of contact between the management and internal/external staff/clients.
    • Liaise with internal staff at all levels as well as clients and vendors.
    • Create and route correspondences as required by Executives and corporate staff
    • Provides exceptional client services – make travel arrangements (hotel bookings and transportations as well as other clients’ requests).
    • Supervise, Schedule, coach and train Executive Front desk Associates as well as location Front Desk Staff.
    • Monitor the delivery of assets to new hires by leading the team in coordinating with Recruitment, IT and Asset team.
    • On a regular basis, lead the process of gathering information of employees that attrited from the company, and schedule pick up/receiving of equipment in coordination with the transportation team and HR Advisors/Business Partners.
    • Manage tracking and follow through with employees that left the company to ensure that the company is compliant with the 30-day requirement.
    • Ensure that the Front Desk and Office Admin staff receive and transmit off-boarding documents such as clearance, Authority to Deduct Forms, and the like to the HRIS team for safekeeping.
    • Provide support in other HR-related functions as needed
    • Maintain confidentiality of all handled information and documents.
    • Display a high regard and demonstrate Acquire’s Values at all times.
    • Ensure that all employment and personal information of employees are kept and handled in accordance with existing company policies on Information Security and Data Privacy.

Qualifications/Requirements

A BIT ABOUT YOU

    1. Trustworthy
    2. Has great attention to details and accuracy
    3. Has great organizational and planning skills; able to multi-task in a high paced environment
    4. Good judgment and decision making ability
    5. Confident
    6. Has initiative to drive change
    7. Quick in analyzing and solving day to day challenges
    8. Capable to guide and manage administrative and front desk staff across various locations and hours of the day or night; upon need of the business
    9. Exceptional customer service
    10. Responsive to the rapid demand of the business and it’s clients
    11. Has high degree of professionalism
    12. WHAT SUCCESS LOOKS LIKE
    13. Zero security breach.
    14. Excellent feedback from employees, guests, visitors and clients.
    15. Achievement in duty with a high degree of accuracy, satisfaction and efficiency.

Work location

TAGUIG CITY, NCR, FOURTH DISTRICT

Remarks

No additional remarks

About the company

Acquire BPO is an award-winning, global business outsourcer that offers contact center, BPO, marketing, animation, IT and professional services. Acquire was founded in 2005 by two entrepreneurs responding to the lack of offshoring providers that could provide solutions that met their rigorous standa...

Industry

EXTRA-TERRITORIAL ORGANIZATIONS AND BODIES

Employment size

200 and over (Large)

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