Greeting and Seating:
Warmly welcoming guests, assisting with seating arrangements, and presenting menus.
Order Taking:
Accurately taking food and beverage orders, including any special requests, and relaying them to the kitchen or bar staff.
Serving and Maintaining:
Delivering orders promptly and accurately, ensuring food and drinks are served at the correct temperature, and maintaining the dining area (clearing tables, refilling drinks).
Customer Service:
Providing excellent service throughout the dining experience, addressing customer needs and concerns, and resolving any issues that may arise.
Food Safety:
Ensuring food safety standards are maintained, including proper handling and serving of food.
Payment Processing:
Presenting bills, processing payments (cash or credit), and thanking guests for their visit.
Teamwork:
Collaborating with other staff members, including kitchen and bar staff, to ensure smooth service.