Job description
Remote Employee BPO has an outstanding opportunity for you!
Role: Financial Service Specialist
Compensation: Competitive Basic Salary
Bonus: 5,000 Perfect Attendance
Benefits: HMO plus 2 Free Dependents, P1,500 Rice Allowance, and Night Differential
Work Schedule: 5-day work week, 9:00 p.m. to 6:00 a.m. Philippine Time
Work Setup: WFO (Office-based)
Job Duties and Responsibilities:
Manage a portfolio of accounts receivable for an assigned territory.
Contact customers to obtain promises to pay and follow up on the status of payments, or determine the reasons for the customer's non-payment and escalate if necessary.
Serve as a liaison between the customer and field sales and service to resolve disputes and initiate credit memos as needed.
Contact customers to resolve past-due balances prior to release.
Secure purchase orders from customers when required.
AR/Collections reporting and analysis.
Enter electronic invoicing for customer accounts.
Account reconciliation: provide back-up detail; submit tie-offs and refund requests as needed to clean up account balances.
Review current account status, get payment commitment and document all relevant information in internal account systems
Job Qualifications:
Attention to detail, excellent analytical and problem-solving skills
Proficient in data entry
Excellent customer orientation
Work independently and with a team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness
Ability to work and communicate with all levels of the organization
Adaptability and willingness to learn new skills/tasks
Comfortable working with targets
Speaks English fluently; advanced written English
Required Skills:
It is essential that they be experienced at collections within the US market.
Fluent in English communication.
Experience with B2B collections is preferred
Job Types: Full-time, Permanent
Pay: Php25,000.00 - Php30,000.00 per month
Benefits:
Company Christmas gift
Health insurance
Paid training
Promotion to permanent employee
Staff meals provided
Schedule:
8 hour shift
Night shift
Supplemental Pay:
13th month salary
Commission pay
Overtime pay