DIRECTOR GENERAL

Salary not specified

SUTHERLAND GLOBAL SERVICES PHILIPPINES, INC.
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MABALACAT, PAMPANGA
Educ level not specified
Job type not specified

Job Description

Posted on 29 May 2025
  • TRAINING DIRECTOR
  • Develop and implement comprehensive training strategies that support organizational goals and enhance employee performance
  • Lead and mentor a team of training professionals, fostering a collaborative and innovative learning environment
  • Design, evaluate, and continuously improve training curricula and programs for various departments and skill levels
  • Collaborate with senior leadership to identify training needs and develop solutions that address skill gaps and support business growth
  • Oversee the creation and maintenance of training materials, including e-learning content, instructor-led programs, and blended learning approaches
  • Manage the training budget, allocate resources effectively, and evaluate the return on investment of training initiatives
  • Implement and optimize the use of learning management systems (LMS) and other training technologies
  • Establish key performance indicators (KPIs) and metrics to measure the effectiveness of training programs
  • Stay current with industry trends and best practices in corporate training and development
  • Ensure compliance with relevant regulations and standards in training delivery and content

Qualifications/Requirements

  • Bachelor's degree in Education, Human Resources, Business Administration, or related field; Master's degree preferred 8+ years of experience in training and development, with at least 5 years in a leadership role
  • Proven track record in designing and implementing successful training programs in a corporate environment
  • Strong leadership and management skills, with the ability to inspire and motivate teams
  • Expertise in curriculum development, instructional design, and adult learning principles
  • Proficiency in e-learning platforms, learning management systems (LMS), and emerging training technologies
  • Excellent project management skills, including the ability to manage multiple initiatives simultaneously
  • Strong analytical and problem-solving skills, with a data-driven approach to decision-making
  • Outstanding communication and presentation skills, with the ability to engage diverse audiences
  • Strategic thinker with the ability to align training initiatives with organizational goals
  • Experience in budgeting, resource allocation, and demonstrating ROl for training programs
  • Knowledge of performance evaluation methodologies and their application in training contexts
  • Professional certifications such as ATD Certified Professional in Learning and Performance (CPLP) or similar are highly desirable

Work location

MABALACAT, PAMPANGA

Remarks

Name: Amit Verma
Address: Clark Freeport Zone Pampanga
Nationalitv: Indian
Intended period of employment: Two (2) years
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About the company

Sutherland is an experience-led digital transformation company that can help your business achieve non-linear growth by delivering exceptionally engineered experiences for your (very human) customers and employees. We do this by combining human-centered design with the scale and accuracy of real-tim...

Industry

Company industry not specified

Employment size

200 and over (Large)

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