Key responsibilities
• Directly supervise a subset of line managers.
• Ensure BetMGM minimizes fraud loss while reducing overall impact of fraud prevention measures on valid customers.
• Perform monitoring of chargeback reporting to ensure company is not within or approaching thresholds for chargeback monitoring programs.
• Generate and revise metrics to report on performance of risk and fraud team to stakeholders across varying levels and teams at BetMGM.
• Develop training, quality assurance, and learning and development plans for the entire team with a special emphasis on the development of Team Leads.
• Help to manage incident reporting related to risk and fraud, including recording cases and working with internal partners and external vendors to respond.
• Take active part in BetMGM strategic planning and new market/project launches by ensuring risk and fraud concerns are considered in the process.
Specialist skills and experience
Qualifications and Educational Requirements
• Extensive Fraud prevention experience in a large-scale online business.
• Experience managing risk management and fraud prevention teams.
• A strategic and inspiring leader that provides leadership and direction to the team creating and embedding a culture where continuous improvement is embraced.
• Encourages communication and collaboration across the business, team and stakeholders in order to build strong relationships and develop cross functional working.
• A leader that mentors and develops the team by; providing development, coaching, objectives and goal setting, performance management and other people policies as required ensuring the team is motivated, productive and fully compliant with all regulations and legislation.
Diversity and equal opportunities:
Entain is committed to creating an inclusive environment where everyone is treated fairly. We respect and encourage diversity and strive to ensure that individuals receive equal treatment in all aspects of their employment.