Under the direct supervision of the Line Leader, the Business Process Associate (BPA) is responsible for accomplishing data entry tasks in accordance with the client’s quality requirements and specifications.
DUTIES AND RESPONSIBILITIES:
- Keys-in the accurately pertinent information of an order into the client-supplied application in accordance with the given project specifications.
- Checks accuracy of encoded data before proceeding to the next field or order.
- Adheres to the channel’s standard operating procedures and work instructions.
- Attends project orientation, job-related training, and/or other company-initiated training when necessary.
- Reports all issues encountered with client-supplied applicants to immediate superior.
- Reports machine/network breakdown to immediate superior.
- Ensures compliance to company rules and regulations.
- Reports security incidents and/or any identified security weaknesses.
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