CUSTOMER SERVICE MANAGER

Salary not specified

MIAGAO, ILOILO
COLLEGE GRADUATE
Permanent

Job Description

This job is responsible for overseeing the work activities and transactions in the cashiering area and customer service area. This includes ensuring sufficient manpower especially during peak hours by implementing effective shift management of personnel. Helps in providing assistance to management which includes training, communicating company goals, ensuring safety practices and deadlines to team, keeps management updated on team performance, and motivates team members by giving recognition and small reward. 

Qualifications/Requirements

  • Bachelor’s Degree in Business Administration, Marketing or any related course 
  • With supervisory experience in cashiering operations 
  • Has a strong leadership and communication skill.
  • Customer Relationship Management 
  • Has an exposure to Check-out Counter and Queue Management 
  • Can provides escalation support and resolution for customer queries and complaints

Work location

MIAGAO, ILOILO

Remarks

No additional remarks

About the company

Founded in 1990 by Robert Lim Go, Prince Retail Group was formerly known as Prince Warehouse Club, Inc. as a chain of retail and wholesale stores based in Cebu City, Philippines. Prince opened their pioneering branch at the North Reclamation Area by converting a warehouse into a store with a single...

Industry

WHOLESALE AND RETAIL TRADE; REAL ESTATE, RENTING AND BUSINESS ACTIVITIES

Employment size

10 - 99 (Small)

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