CUSTOMER SERVICE ASSISTANT

₱22,067.00

AMAZON OPERATION SERVICES PHILIPPINES INC.
Apply now
CEBU CITY (CAPITAL), CEBU
GRADE XII (FOR K TO 12)
Contractual

Job Description

Posted on 8 August 2025
  • Communicate with customers (verbal and written) with a problem-solving attitude.
  • Understand the issue and make best use of the available resources to resolve the issue.
  • Able to systematically escalate problems or variance in the information to the relevant owners and teams and follow through on the resolutions to ensure they are delivered.
  • Demonstrate ownership to resolve challenging customer issues, escalating when necessary.
  • Excellent communication, both verbal and written as one may be required to communicate with the Customers/Drivers, Customer Service and Technical Associates, Delivery Station Managers, and Delivery Associates in real time.
  • Develop and/or understand performance metrics to assist with driving business results.

Qualifications/Requirements

  • Job location is at Cebu City, Philippines.
  • At least 18 years of age.
  • Completed at least two years in college or Senior High Graduate; or
  • High school graduate (old curriculum) with at least one year customer service experience; or,
  • Less than two years in college with at least one year customer service experience.

Work location

CEBU CITY (CAPITAL), CEBU

Remarks

No additional remarks

Apply now
About the company

AOSPI is a corporation organized under Philippine laws. It is registered with the Securities and Exchange Commission (SEC) under SEC Certificate of Registration No. CS201722700. It is authorized to provide support services, including but not limited to remote technical support servic...

Industry

TRANSPORT, STORAGE AND COMMUNICATION

Employment size

200 and over (Large)

View company profile

Share job

Back to jobs