1. Proficient in Indian Language, Vietnamese Language or Chinese Mandarin Language is an advantage
2. Minimum 1-2 years of experience in customer service, preferably in a similar industry.
3. Strong knowledge of Chinese culture and customs.
4. Excellent communication and interpersonal skills.
5. Strong problem-solving skills, with the ability to handle complex customer inquiries and issues.
6. Proficient in computer systems, including Microsoft Office and customer relationship management (CRM) software.