• Answers/responds to the concerns, complaints, queries of the residents, tenants, and units owners that were received the Property Management through phone calls and emails
• Respond or provide feedback to the clients within 24 hours through proper coordination with the concerned personnel and department
• Assist the Property Management Office in handling customer service programs and official events of the Condominium Corporation
• Ensures that the official communications or circulars are posted in time and properly to the official web page and bulletin Board of the Condo Corp
• Any other task/s which may be assigned by the Property Management which are related to the foregoing scope