CUSTOMER SERVICE ASSISTANT

₱45,000.00

CROSS OCEAN TRAVEL AGENCY INC.
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CITY OF MANILA, NCR, FIRST DISTRICT
Educ level not specified
Contractual

Job Description

Posted on 6 June 2025
We are seeking a highly motivated and customer-focused Chinese Speaking Customer Service Assistant to join our team. The successful candidate will provide exceptional customer service to our Chinese-speaking clients, respond to inquiries, resolve complaints, and promote our products and services. 

Qualifications/Requirements

1. Proficient in Mandarin Chinese and English is an advantage
2. Minimum 1-2 years of experience in customer service, preferably in a similar industry.
3. Strong knowledge of Chinese culture and customs.
4. Excellent communication and interpersonal skills.
5. Strong problem-solving skills, with the ability to handle complex customer inquiries and issues.
6. Proficient in computer systems, including Microsoft Office and customer relationship management (CRM) software.

Work location

CITY OF MANILA, NCR, FIRST DISTRICT

Remarks

1. A competitive salary and benefits package.
2. Opportunities for professional growth and development in a dynamic and expanding company.
3. A collaborative and supportive work environment with a team of experienced customer service professionals.

HAN, LINHONG
LI, ZHENZHEN
CHEN, LIJUN
WANG, HONGYANG

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About the company

Services* Visa Assistance:Our visa specialist provides comprehensive support throughout the visa application process, ensuring accuracy and efficiency.Services include visa consultation, document preparation, and assistance with embassy appointments and interviews.*...

Industry

OTHER COMMUNITY, SOCIAL AND PERSONAL SERVICE ACTIVITIES

Employment size

100 - 199 (Medium)

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