CUSTOMER SERVICE ASSISTANT

₱18,000.00

PERIDOU INC.
Apply now
QUEZON CITY, NCR, SECOND DISTRICT
4TH YEAR HIGH SCHOOL/GRADE X (FOR K TO 12)
Permanent

Job Description

Posted on 13 May 2025
Respond to customer inquiries and resolve issues in a timely and professional manner
Provide product information and advice to help customers find the best solutions
Document customer interactions and update customer records accurately
Escalate complex issues to the appropriate team members when needed
Identify opportunities to enhance the customer experience and suggest improvements
Maintain a positive, helpful and empathetic attitude in all customer interactions

Qualifications/Requirements

1-2 years of proven customer service experience, preferably in a call centre or similar environment
Excellent communication and interpersonal skills with the ability to build rapport with customers
Strong problem-solving and critical thinking skills to handle a variety of customer inquiries
Proficiency in computer skills and familiarity with customer relationship management (CRM) systems
Commitment to delivering high-quality customer service and a desire to exceed customer expectations
Flexible and adaptable to changes in a fast-paced, dynamic environment

Work location

QUEZON CITY, NCR, SECOND DISTRICT

Remarks

Peridou Inc. is a leading provider of innovative technology solutions, helping businesses and individuals across the Philippines improve their productivity and efficiency. With a strong focus on customer service, we are committed to delivering exceptional experiences and driving the digital transformation of the industries we serve. Join our growing team and be a part of our continued success.
Apply now and let's discuss how your customer service expertise can contribute to the success of Peridou Inc.
Apply now
About the company

PERIDOU is a full package design firm that caters to the unique sartorial needs of institutions in the Philippines. Our collection ranges from the functional to the statement-driven ensembles that enhance our clients’ corporate image and identity. PERIDOU entered the uniform market in...

Industry

MANUFACTURING

Employment size

100 - 199 (Medium)

View company profile

Share job

Back to jobs