CUSTOMER SERVICE ASSISTANT

₱33,500.00

CEBU CITY (CAPITAL), CEBU
HIGH SCHOOL GRADUATE
Permanent

Job Description

Pooling for Content Moderator

As a Content Moderator, you will be responsible for ensuring that all user-generated content on our platform adheres to our community guidelines and standards. You will play a crucial role in maintaining a positive and safe online experience for our users by reviewing and moderating content, identifying and escalating issues, and providing feedback to improve our moderation processes.

Key Responsibilities:
• Review and moderate user-generated content to ensure compliance with community guidelines.
• Identify and escalate egregious content to appropriate teams.
• Provide feedback and suggestions to improve content moderation processes.
• Collaborate with other team members to maintain a safe and positive online environment.
• Stay updated on industry trends and best practices in content moderation.
Qualifications:
• At least a Senior High School Graduate or High School Graduate from the old curriculum.
• Resilient and able to handle exposure to challenging content.
• Strong mental and emotional strength.
• Great attention to detail and analytical skills.
• Excellent communication skills and ability to work well in a team.
• Familiarity with social media platforms and online communities is a plus.

Qualifications/Requirements

Pooling for Content Moderator

As a Content Moderator, you will be responsible for ensuring that all user-generated content on our platform adheres to our community guidelines and standards. You will play a crucial role in maintaining a positive and safe online experience for our users by reviewing and moderating content, identifying and escalating issues, and providing feedback to improve our moderation processes.

Key Responsibilities:
• Review and moderate user-generated content to ensure compliance with community guidelines.
• Identify and escalate egregious content to appropriate teams.
• Provide feedback and suggestions to improve content moderation processes.
• Collaborate with other team members to maintain a safe and positive online environment.
• Stay updated on industry trends and best practices in content moderation.
Qualifications:
• At least a Senior High School Graduate or High School Graduate from the old curriculum.
• Resilient and able to handle exposure to challenging content.
• Strong mental and emotional strength.
• Great attention to detail and analytical skills.
• Excellent communication skills and ability to work well in a team.
• Familiarity with social media platforms and online communities is a plus.

Work location

CEBU CITY (CAPITAL), CEBU

Remarks

Please visit onsite for 1-day process between 10AM-5 PM Mondays-Fridays at 6th Fl eBloc 3 IT Park Lahug Cebu City.
Please do not forget to bring 1 valid ID for building entry purposes.

About the company

Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates and the Society to Rise™. We are a USD 4.2 billion company with 117,000+ professionals across 90 countries, helping over 825 global customers...

Industry

REAL ESTATE, RENTING AND BUSINESS ACTIVITIES

Employment size

200 and over (Large)

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