CUSTOMER SERVICE ASSISTANT

Salary not specified

INFOSYS BPM
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TAGUIG CITY, NCR, FOURTH DISTRICT
1ST YEAR HIGH SCHOOL/GRADE VII (FOR K TO 12)
Permanent

Job Description

Posted on 10 April 2025
Position
Customer Service Process Specialist
Job Description:
• Responding to customer queries
• Following up with customers to ensure full resolution of issues
• Running reports to analyze common complaints and problems
• Utilizes knowledge base information to answer customer inquiries and alerts supervisor or lead worker when there is confusion or absence of information to answer questions.

Qualifications/Requirements

Qualification:
• Completed At least 1 year in college
• Minimum of 3 Years BPO Experience
• Proficient in English and must have very good communications skills
• Good problem-solving skills

Work location

TAGUIG CITY, NCR, FOURTH DISTRICT

Remarks

No additional remarks

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About the company

Infosys BPM Philippines, one of the delivery centers of Infosys BPM, began operations in the Philippines in 2007 and has grown to become a next-generation business process management company providing end-to-end outsourcing services for our clients across the globe. The company employs over 3,800 #K...

Industry

OTHER COMMUNITY, SOCIAL AND PERSONAL SERVICE ACTIVITIES; TRANSPORT, STORAGE AND COMMUNICATION

Employment size

200 and over (Large)

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