CUSTOMER SERVICE ASSISTANT

Salary not specified

CTBC BANK PHILIPPINES CORP
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CITY OF SAN JUAN, NCR, SECOND DISTRICT
COLLEGE GRADUATE
Permanent

Job Description

Posted on 3 April 2025

The Service Associate is responsible for providing competent customer service by ensuring timely processing of over-the-counter transactions such as payments, deposits, withdrawals, and foreign currency, among other things. The incumbent will also perform new accounts and loan applications processing functions. He/She institutes proper management of the Branch's transactions processing though correct execution of each transaction and making sure it is in accordance with the Bank's policies and procedures, and regulatory and industry requirements.

Qualifications/Requirements

Bachelor's Degree in any Business-related course
Ability to handle multiple functions in a changing environment
With sound interpersonal skills and a team player
Able to interact effectively with all levels of management
With strong problem-solving and decision making skills
Preferably with banking experience, but fresh graduates are welcome to apply
Excellent interpersonal skills with strong customer service orientation

Work location

CITY OF SAN JUAN, NCR, SECOND DISTRICT

Remarks

*Greenhills 
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About the company

CTBC Bank (Philippines) Corp. was established in 1995, when the country opened up to the entry of foreign banks. Amid an intensely competitive arena, CTBC Bank (Philippines) Corp. distinguished itself with a niche-based strategy that demonstrated its efficiency, innovativeness, and customer focus...

Industry

OTHER COMMUNITY, SOCIAL AND PERSONAL SERVICE ACTIVITIES; FINANCIAL INTERMEDIATION

Employment size

200 and over (Large)

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