CUSTOMER SERVICE ASSISTANT

₱13,000.00

BACOLOD CITY (CAPITAL), NEGROS OCCIDENTAL
HIGH SCHOOL GRADUATE
Permanent

Job Description

Respond promptly and professionally to incoming customer inquiries in person, by telephone, or by email
Maintain an updated knowledge of the organization's products, services, and customer service policies
Document customer interactions when necessary, compiling documents and forwarding information to interested parties
Explain simply and clearly in response to customer questions and check for customer understanding and acceptance
Assist clients by demonstrating the use of goods and programs and answering any questions they may have
Establish and maintain good rapport with customers by using positive language and anticipating their needs

Qualifications/Requirements

  1. At least a high school graduate (old curriculum) or senior high school graduate (new curriculum)
  2. Good to excellent English communication skill
  3. With 6 months customer service experience is preferred but not required
  4. Basic web navigation skills
  5. For WAHA applicants, Must have 25mbps wired internet connection
  6. Willing to start immediately

Work location

BACOLOD CITY (CAPITAL), NEGROS OCCIDENTAL

Remarks

Interested applicants, Kindly hit the Apply button.
About the company

Talent OutsouRcing CHannel(TORCH) Solutions-Known to be one of the highly preferred HR extension in the industry and offering Language Proficiency Training.

Industry

OTHER COMMUNITY, SOCIAL AND PERSONAL SERVICE ACTIVITIES

Employment size

10 - 99 (Small)

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