CUSTOMER SERVICE ASSISTANT

Salary not specified

CARMONA, CAVITE
HIGH SCHOOL GRADUATE
Permanent

Job Description

We seek a motivated and detail-oriented Lead-Generation Voice Account Specialist to join our dynamic team. As a Lead-Generation Voice Account Specialist, you will play a crucial role in generating potential leads for our sales team through effective and engaging verbal communication. This position is perfect for individuals who are passionate about connecting with people, enjoy navigating online resources, and are eager to contribute to the growth of our business. No previous BPO experience is required.

Key Responsibilities:

Conduct outbound calls to potential leads to generate interest in our products and services.
Engage prospects in meaningful conversations to understand their needs and qualify them as potential leads.
Accurately enter and manage lead information in the CRM software, ensuring data integrity and completeness.
Utilize online databases and search functionalities to gather information and identify new potential leads.
Maintain a high level of professionalism and empathy during interactions with prospects.
Coordinate tasks efficiently to meet daily, weekly, and monthly lead generation targets.
Collaborate with the sales team to ensure seamless transfer of qualified leads and follow-up actions.
Stay updated on product knowledge and industry trends to communicate with prospects effectively.

Send your CV to philjobnet@pbibinc.com

Qualifications/Requirements

Strong verbal communication and active listening skills
Good Typing skills of at least 40wpm and Above-average typing accuracy
Proficient in using CRM software and other relevant tools like Microsoft Office
Exceptional time management skills to coordinate tasks seamlessly and meet deadlines.
Skilled in internet navigation, adept at utilizing search functionalities and online databases.
Self-starter with a proactive mindset, demonstrating determination and enthusiasm in goal pursuit.
Candidates with no BPO experience are welcome to apply.

Send your CV to philjobnet@pbibinc.com

Work location

CARMONA, CAVITE

Remarks

We're located at 2nd Floor Remington Plaza Bldg. Governor's Drive Poblacion 8, Carmona, Cavite (PureGold Carmona) 
About the company

Industry

OTHER COMMUNITY, SOCIAL AND PERSONAL SERVICE ACTIVITIES

Employment size

10 - 99 (Small)

Share job

Back to jobs