CUSTOMER SERVICE ASSISTANT

Salary not specified

CEBU CITY (CAPITAL), CEBU
HIGH SCHOOL GRADUATE
Job type not specified

Job Description

Sound Connection Phils Inc / Staff Outsourcing Solutions is currently looking for:

CUSTOMER SERVICE REPRESENTATIVE (VOICE)

Excellent and able to Multi-task on the following: answer email inquiries, able to do Inbound Calls, able to do Outbound Calls for Callbacks

Account Available:

  • Retail
  • eCommerce
  • HealthCare
  • Travel
  • Sales
  • Financial

Qualifications/Requirements

  • Minimum of 6 months BPO experience
  • Excellent verbal and written English Communication Skills
  • Average Typing Speed of 45-50 WPM
  • Knowledge of e-Commerce and Retailing is a plus
  • Fast learner & highly trainable with good analytical skills
  • Team player and able to work with less supervision
  • Knowledge using Microsoft Excel Files
  • Good problem solver & a Positive attitude
  • Willing to work on graveyard shift, weekends & holidays
  • Must be willing to work graveyard shifts, weekends, and holidays
  • Well-organized, Responsible, and Initiative
  • Independent with positive work ethics and passion to succeed
  • Willing to start immediately

Work location

CEBU CITY (CAPITAL), CEBU

Remarks

Why apply with us?
  • Competitive compensation package with salary appraisal
  • Equipped with the latest technologies
  • Monthly Incentive Rewards on successful orders and Attendance Productivity
  • Offers Full-time employment and Career Growth
  • Easily accessible from almost any part of the Metro Cebu area.
  • One-day Application Process only
  • Service Incentive Leaves Upon Regularization
  • Attendance Productivity Incentives
  • Additional Hazard Pay within Qualifying Hours
  • Stable Job with Salary Appraisals
  • Holiday and Night Differential Premium Pay Rates
  • Job Promotion is highly possible... if YOU have the drive.
  • HMO/Health Insurance
  • Work-Life Balance
  • Free Pre-hiring Medical Laboratories


  • Overview:

    Staff Outsourcing Solutions/Sound Connection specializes in hosting, setting up, and managing offshore business operations in the Philippines on behalf of our clients from all over the world. Through offshoring business processes, our clients drastically reduce operational costs, increase flexibility, expanding reach on their operations globally, meet the increasing demand and provide quality solutions around the world. The unique services we cater to our client's needs adapt to their specific needs. Sound Connection has been flexible in offering services to different foreign business organizations, from small and medium-sized businesses to large multinational corporations.

    Staff Outsourcing Solutions/Sound Connection is proud to be an Equal Opportunity Employer. Sound Connection does not tolerate discrimination on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, sexual orientation, gender identity, or any other basis covered by Labor Law of the Philippines."

    For more information about our company, visit the following sites:
    Website: www.staffoutsourcing.com
    Facebook Page: https://www.facebook.com/staffoutsourcingsolutions/
    Instagram: @staffoutsourcingsolutions

    We also accept WALK-IN APPLICANTS:
    Visit us at the 7th Floor, MDCT Building, Leyte Loop, Cebu Business Park near Ayala Cebu and China Bank from Mondays through Fridays 10:30 AM to 7:00 PM.
    Bring a hard copy of your updated resume, valid ID, and vaccination card or barangay health certificate.

About the company

Sound Connection Philippines, Inc. or SCPI, is an offshoring and outsourcing solutions provider based in Cebu. We enable foreign businesses to reduce costs, increase flexibility, and extend their global output by providing the most efficient ways we deliver our services. Our unique approach with...

Industry

TRANSPORT, STORAGE AND COMMUNICATION

Employment size

100 - 199 (Medium)

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