1. Implements collection strategies to achieve targets including but not limited to management of delinquent accounts
2. Conducts interviews with clients to identify problem areas and possible reasons for delinquency in account
3. Prepares and submits monitoring report to the Collection Supervisor
4. Reviews pertinent papers/documents of delinquent accounts to ensure compliance with company policies and
guidelines
5. Report all critical issues and deviations
6. Coordinates with the branch, area and regional staff for field visits to client with delinquent accounts