Ensures collection strategies are executed to achieve collection efficiency rate target.
Conducts monitoring of Note Receivables (NRs) and collection of amounts receivable from the customers based on the assigned accounts ensuring that the collection efficiency rate of the following, but not limited to:
FDD; 6 months and below;12 months and below is met or exceeded.
Conducts regular customer visits within the designated field area to ensure settlement of delinquent and/or non-performing loan accounts (i.e. missing, carnapped, impounded units).
Executes identified course of action, including potential legal measures, on delinquent and/or non-performing loan accounts.
Conducts timely and accurate assessment and investigation of the applicants. Evaluates the applicant’s credit data and ability to pay in order to determine the degree of risk involved in lending money to the applicant.
Collaborates with the Credit and Collection team to address the issues of non-performing loan accounts.
Executes the identified credit corrective and remedial actions.
Recommends credit applications based on allowable threshold.
Confers with the applicant regarding payment terms and credit limits based on credit data.
Executes the First Encounter with Customer (FEC) policy.
Conducts background investigation (i.e. personal, employment, credit) for those applying for jobs in the organization (GCC, VMC).
Conducts audit on all loan documents of customers making sure all have been signed by all signatories.