Position title: Senior Director
Vacancy (1)
Job Description:
• Primarily handle operations and may also be required to manage multisite operations.
• Selects managers, and develops a high-performing team of managers, supervisors, and agent-level staff.
• Consistently demonstrates a commitment to company values.
• Makes business decisions based on client contract terms, ensures adherence to client contracts, and participates in the setting and
meeting of project goals
• Sets and measures department goals and metrics to develop a process that exceeds customer expectations.
• Prioritizes resources across various projects to gain optimal impact for our customers, our company, and our employees.
• Demonstrates commitment to employee development.
Company Name: Telephilippines Incorporated
Complete address: G, 3, 4&5/F Peoplesupport Center, Ayala Avenue, San Lorenzo, City of Makati
Nature of business: a domestic corporation primarily engaged in contact center management, including: telemarketing services, market research by phone, sales by phone, customer services, gathering, collating and analyzing data which may be useful, informative and/or decision-making objectives, customer support services, collection and skip tracing services, which include initiating customer contact to remind or negotiate for payment, handling calls of past due clients, sending of collection letter and SMS messages, research consultancy services, call center services, contact center services and services involving qualitative and quantitative media research, sales research, operation research and opinion research, through any available means of communication.
Name of foreign national intending to apply for the position
Name: Steve Patrick De Menezes
Address: Makati City
Nationality: Indian
Intended period of employment: Two (2) year/s