Business Operation
Client Communication & Technician Support
`1. Engage continuously with clients to capture their technical and business requirements, ensuring solutions align with their goals.
2. Lead technical demonstration and training sessions to educate clients on solution functionalities and best practices.
3. Address customer concerns promptly, escalating complex technical issues as necessary to maintain client satisfaction and ensure solutions.
4. Provide technical expertise and support to the sales team during the development of proposals and presentations, driving solutions adoption.
Technical Solution Development & Integration
1. Design, develop, and implement ERP systems and other complex solutions, ensuring compatibility with existing client systems.
2. Customize solutions to provide scalable and flexible technology frameworks, supporting database, API, and hardware integration.
3. Leverage continuous integration and continuous deployment (CI/CD) platforms to automate and streamline development and deployment.
4. Integrate loT devices, mobile platforms, and cross-operating system environments ensuring interoperability and seamless integration.
5. Deploy applicants in cloud environments such as AWS, Google Could, and Azure, ensuring scalability, security, and performance.
Technical Solution Development & Integration
1. Participate in developing go-to-market strategies for technology solutions, ensuring alignment with market needs.
2. Collaborate with the marketing team to create case studies and promotional materials that highlight the benefits and capabilities of our solutions.
3. Stay informed on technology trends and developments to ensure the remain innovative and competitive.
4. Compliance & Continues Improvement
5. Ensure all solutions meet regulatory and compliance requirements, maintaining high standards of quality and security.
6. Participate in continuous improvement initiatives, leveraging feedback to enhance solution offerings and client satisfaction.
7. Performs other tasks as may be assigned from time to time.