Job Title: App/Cloud Support Senior Analyst
As an Application Support Engineer, resource will engage in a variety of tasks that involve identifying and resolving issues within critical business systems. Resource’s day will typically include collaborating with team members to troubleshoot software problems, providing solutions, and ensuring the smooth operation of applications. Resource will also have the opportunity to enhance your skills and knowledge while contributing to the overall success of the team and the organization.
Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the documentation of processes and procedures to improve team efficiency.
- Engage in continuous learning to stay updated with the latest technologies and best practices.
- Collaborate with cross-functional teams to ensure seamless integration of applications.
- Provide training and support to junior team members as needed.