COMPUTER APPLICATIONS ENGINEER

Salary not specified

CEBU CITY (CAPITAL), CEBU
Educ level not specified
Permanent

Job Description

Job Title: SW/App/Cloud Tech Support Associate


As an SW/App/Cloud Tech Support Associate, you will be responsible for providing a dynamic service identifying and solving issues within multiple components of critical business systems. Your typical day will involve troubleshooting and resolving technical issues to ensure the smooth operation of applications and systems.

Roles & Responsibilities: Expected to build Knowledge and support the team. Participate in Problem Solving discussions. Provide technical support to end-users and resolve application-related issues. Monitor and maintain the performance of infrastructure systems. Collaborate with cross-functional teams to troubleshoot and resolve technical issues. Document troubleshooting steps and solutions for future reference. Implement and maintain monitoring tools for infrastructure systems. Conduct regular system audits to ensure compliance with security standards.

Qualifications/Requirements

Professional & Technical Skills: Required Skill: Expert proficiency in Infrastructure Monitoring. Additional Must To Have Skills: Proficiency in Japanese Language. Strong understanding of server operating systems x86. Experience in troubleshooting and resolving technical issues. Knowledge of ITIL framework and best practices. Excellent communication and interpersonal skills

Work location

CEBU CITY (CAPITAL), CEBU

Remarks

** This is for AEP Compliance **
About the company

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song—all powered b...

Industry

OTHER COMMUNITY, SOCIAL AND PERSONAL SERVICE ACTIVITIES

Employment size

200 and over (Large)

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