Role Summary
Perform dealing services for table games in accordance with established policies and procedures. Maintains a smooth and efficient game pace. Makes accurate and clear chip and cash transactions.
Responsibilities
- Must be flexible to accommodate holidays or additional days as directed by management.
- Must be flexible during days and hours worked.
- Proactive in anticipating customer needs.
- Dealers must be motivated in familiarizing themselves with all guests’ names and personal facts.
- Must possess money, handling skills in providing chips for guests.
- Knowledge of card games.
- Basic knowledge of other games and services offered at property.
- Knowledge of the department policies and procedure
- Routinely strives to build and achieve customer satisfaction.
- Exercises appropriate discretion in identifying communications of special promotions to customers.
- Coordinates with Casino Operations supervisor and Security to detect and prevent attempts to cheat and to identify floor irregularities to a Casino Operations Supervisor, Lead Shift Supervisor, or Casino Manager.
- Adheres to regulatory, departmental, and company policies.