A cashier's role is to manage customer transactions by processing payments, issuing receipts, and handling returns or exchanges. They also provide customer service by greeting customers, answering questions, and ensuring a positive shopping experience. Cashiers may use a cash register or POS system to record transactions, and they often bag or package purchased items.
Core Functions:
Processing Payments:
Cashiers take payments from customers, whether in cash, credit, debit, or other forms.
Using Cash Registers/POS Systems:
They operate cash registers or point-of-sale systems to scan items, calculate totals, and handle transactions.
Issuing Receipts:
Cashiers provide customers with receipts to confirm their purchases.
Handling Returns and Exchanges:
They process returns, exchanges, and refunds, often following specific store procedures.