Collects payment (i.e. cash, cheques) from the customer and issues and scans receipt.
Logs and prepares deposit slip(s) of all cash and cheque collections that will be deposited to the Bank(s) by the Supervisor - Branch Operations.
Creates confirmation slip(s) once cheque collections have been deposited and transmits to the Treasury for clearing and monitoring. Uploads in the system the copy of deposit slip(s) once cash collections have been deposited.
Handling cash transactions and check payment
Accurate encoding of Daily Collection Report (DCR)
Monitoring and Filing
Safeguards and safekeeps all cash collections and adheres to all cash handling and financial control procedures to ensure compliance with company policies and regulations.
Follows security protocols to safeguard cash, checks, and other forms of payment against theft or fraud and immediately reports any irregularities or suspected fraudulent activities to the management.
Provides good customer service.
Assists customer complaints, guides them and provides relevant information.