Branch Assistant Job Description:
1. Assure customer satisfaction and handle any complaints immediately, maintaining good customer service as defined by Academy trainings.
2. Perform bank transactions and fund transfers using proper security procedures.
3. Act as Reliever Cashier/Reliever Appraiser in the absence or during the rest day of co-associate.
4. Receive and disburse money to customers and reconcile with branch cashier the actual cash on hand based on the consolidated branch report for the day.
5. Cater all remittance transactions – PEPP and auxiliary businesses (e-loading, bills payment, sukicard registration and protektodo), as well as corporate promotions of same.