Job Summary:
The Collector is responsible for collecting payments from customers, ensuring timely and accurate account reconciliation. They maintain professionalism and diplomacy when addressing customer concerns and overdue accounts.
Job Description:
Visit clients to collect payments or resolve outstanding accounts
Maintain accurate and updated records of collections
Issue receipts and submit collected payments to the accounting department
Communicate professionally with customers regarding payment terms
Report any collection issues or disputes to management
Follow company protocols and legal guidelines for collection