CALL CENTER AGENT

₱15,000.00

IBEX GLOBAL SOLUTIONS (PHILIPPINES), INC.
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DAVAO CITY, DAVAO DEL SUR
GRADE XII (FOR K TO 12)
Permanent

Job Description

Posted on 19 December 2023
  • Manage incoming calls from customers
  • Assess customer’s needs and guide the customer accordingly
  • Maintains acceptable call lengths while remaining friendly, informative and helpful
  • Maintains productivity and quality standards
  • Demonstrates appropriate sense of urgency for customer responses
  • Escalates customer issues appropriately and correctly
  • Demonstrates timely, accurate and professional customer service
  • Maintains a positive and professional demeanor and portrays the company in a positive light
  • Demonstrates knowledge and use of departmental resources, policies and procedures

Qualifications/Requirements

What are we looking for?
• K12 graduate or completed at least 2 years in college
• At least 6 months sales experience is a PLUS
• Knowledge in Australian/New Zealand culture is a PLUS
• Must have excellent communication skills

Work location

DAVAO CITY, DAVAO DEL SUR

Remarks

How to join our team?
1. Click “Apply”
2. Visit us at SM Lanang Premier, Fountain Court, J.P. Laurel Ave., Agdao Davao City every Monday to Friday between 10AM-5PM!
3. Online interview via Zoom | Monday to Friday between 10AM-7PM: https://ibex.zoom.us/j/94821472675
Bring your valid ID and vaccination card.

OR

We accept walk-in applicants! For faster processing, drop by on our Davao Recruitment Hub at SM Lanang Premier, Fountain Court, J.P. Laurel Ave., Agdao from 10AM to 5PM so you can experience our 1-day hiring process!
Join our #TeamAwesome in Ibex Davao and Experience Elegance and Excellence from the most prestigious medical-aesthetic clinic in the country!
Don't forget to bring your valid ID and vaccination

Apply now
About the company

Why join us? Our Employees Drive Our Business A challenging career awaits you at IBEX Global. A market-oriented approach to work, stimulating assignments, and a high-performance culture make our work environment demanding but exceptionally fulfilling. We offer flexib...

Industry

TRANSPORT, STORAGE AND COMMUNICATION

Employment size

200 and over (Large)

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