CALL CENTER AGENT

₱20,000.00

CITY OF KORONADAL (CAPITAL), SOUTH COTABATO
Educ level not specified
Permanent

Job Description

Main Job Duties:
Technical support via phone, email, and chat platforms.
Tier 1 troubleshooting and escalations.
Relevant administrative and coordinative work

Qualifications/Requirements

Job Requirements:
Excellent fluency in the English language.
At least 2 to 5 years of technical support experience.
Bachelors in Information Technology (preferably but not mandatory).
At least six months of experience with an email ticketing platform.
Some sort of experience with any CRM platform.
Must be efficient with at least basic skills in word and excel.

Compensation:
Base Salary: Up to 20,000 Pesos per month.
Incentives: Attendance bonus, transportation allowance, HMO,night differential, paid leaves and other Government mandated benefits.
Yearly increment based on performance.
Availability: Full-time shifts available in US business hours. People who are willing to work over the weekend and during graveyard shifts are encouraged to apply.

Work location

CITY OF KORONADAL (CAPITAL), SOUTH COTABATO

Remarks


About the company

IdeasUnlimited BPO INC. is a Global Business Support and Solutions Provider looking for call center agents for our Polomolok, Koronadal, and Panabo offices. Currently, we need customer support agents who can speak English fluently with Accounting experience. We offer stable positions to professional...

Industry

REAL ESTATE, RENTING AND BUSINESS ACTIVITIES

Employment size

10 - 99 (Small)

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