Job details

CALL CENTER AGENT

AZPIRED INC

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CEBU CITY (CAPITAL), CEBU

HIGH SCHOOL GRADUATE

Permanent

Posted on 3 October 2023

CUSTOMER SERVICE REPRESENTATIVE

Provides solutions, entertains feedback, and maintains rapport with customers.
Provide answers to inquiries involving a company's product or services to enhance the level of customer satisfaction.
Communicate with the customers to respond, follow up and resolve issues.
Deal with customer feedback and determine action on the customer's request.

Candidates must be at least HS graduate with 6 months of BPO experience, SHS graduate, vocational diploma/short course certificate (1 year), bachelor's/college degree, or in any field.
Excellent English communication skills.
Customer service account experience is an advantage.
Must be sharp and aggressive.
Computer literate with at least 35 wpm typing skills.
Fresh graduates are always welcome to apply.
Willing to work at night or on shifting schedules

CEBU CITY (CAPITAL), CEBU

Benefits:

Paid Training - training lasts for approximately a month.
Pay Raise - annual performance reviews for pay raises.
Opportunities for promotion - paid modules for those wanting to explore career opportunities in management.
Company Events - monthly celebrations and team building.
Travel incentive guaranteed.

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AZPIRED is a world-class outsourcing service center with a number of locations in the Philippines, three offices in Cebu and Cagayan De Oro City.

OTHER COMMUNITY, SOCIAL AND PERSONAL SERVICE ACTIVITIES

200 and over (Large)