Maintaining a positive, empathetic, and professional attitude toward customers always
Communicating with customers through various communication channels in English
Sales-driven and fit using sales- and closing technics successful
Knowing our products inside out and building sustainable relationships and trust with our customer
Provide accurate, valid, and complete information by using the right methods/tools
Handle customer inquiries, provide the best possible packages with alternatives and follow up to ensure sales success and customer satisfaction
Meet personal and customer sales team targets
Keeping records of customer interactions, transactions, comments
Communicating and coordinating with colleagues as necessary
Providing feedback on customers’ demands and new product requests
Take the extra mile to engage customers
Escalate all issues to management if required
taking ownership of each customer case is a daily routine for you