CALL CENTER AGENT

₱110,600.00

CITY OF PASIG, NCR, SECOND DISTRICT
Educ level not specified
Permanent

Job Description

As a Teammate will be responsible for delivering high-quality customer support through email
communication in both English & Spanish language.
- Meet and exceed client mandated KPI's (Key Performance Indicators)
- Participate in all Internal and External mandated training and/or seminars.
- Knowledge, understanding, and compliance with TaskUs policies and procedures.
- Maintain knowledge of functional areas and company policies and procedures.
- Answer user’s email received via client tool – Multilingual language
- Provide accurate and timely responses for inquiries coming through email

Qualifications/Requirements

- Advanced level of Proficiency in Spanish
- Must be a high school graduate and up
- Willing to work onsite in Ortigas, Pasig and on shifting schedules

Work location

CITY OF PASIG, NCR, SECOND DISTRICT

Remarks

Company hereby declares that the above-named foreign national is able, willing, and qualified to perform
the services and job description for this position. The company has the intention to employ the said foreign
national and apply for an Alien Employment Permit with the Department of Labor and Employment -
National Capital Region located at 967 Maligaya Street, Malate, Manila.
Any Filipino jobseeker who is competent, able and willing to perform the services for which the foreign
national is intended to be hired for, may file an objection at DOLE National Capital Region located at DOLE-
NCR Building, 967 Maligaya St., Malate Manila, within 30 days after this publication.
Please inform DOLE National Capital Region if you have any information on criminal offenses committed by
the foreign nationals.
About the company

TaskUs is a leading provider of outsourced digital services and next-generation customer experience to the world’s most innovative companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors...

Industry

OTHER COMMUNITY, SOCIAL AND PERSONAL SERVICE ACTIVITIES

Employment size

200 and over (Large)

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