CALL CENTER AGENT

Salary not specified

TAGUIG CITY, NCR, FOURTH DISTRICT
2ND YEAR COLLEGE LEVEL
Permanent

Job Description

  • Service Support Solution includes diagnosis, resolution and reporting of customer issues and questions relating to Online Streaming paid content products.
  • Service is Tier 1 end user support with escalations to Search Engine.
  • In the future Tier 2 delivery may be added along with support of Search Engine’s Business partners
  • Service channels may include inbound phone, email, chat, and potentially video conference.

Qualifications/Requirements

  • Minimum 2 years in college without back subjects.
  • Excellent English communication skills
  • Minimum 1-year BPO experience
  • Amenable to work onsite in BGC, Taguig City
  • Open to work in shifting schedule

Work location

TAGUIG CITY, NCR, FOURTH DISTRICT

Remarks

No additional remarks

About the company

Cognizant engineers modern businesses. As one of the largest global professional services companies we help clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. As the partner they t...

Industry

OTHER COMMUNITY, SOCIAL AND PERSONAL SERVICE ACTIVITIES

Employment size

200 and over (Large)

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