CALL CENTER AGENT

Salary not specified

ACCENTURE, INC.
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CITY OF MANDALUYONG, NCR, SECOND DISTRICT
Educ level not specified
Permanent

Job Description

Posted on 15 July 2025

Job Title: SW/App/Cloud Tech Support Analyst

As an Application Tech Support Practitioner, you will engage with clients to ensure seamless operation of systems and applications. Your day will involve addressing client inquiries, diagnosing issues, and providing effective solutions while maintaining high standards of service quality. You will utilize your communication skills to foster positive relationships with clients and ensure their needs are met efficiently.

Qualifications/Requirements

- Required Skill: Expert proficiency in Service Desk Voice Support.
- Additional Must To Have Skills: Proficiency in Spanish Language.
- Strong understanding of customer service principles and practices.
- Experience with ticketing systems and incident management.
- Ability to troubleshoot and resolve technical issues effectively.
- Excellent verbal and written communication skills.

Work location

CITY OF MANDALUYONG, NCR, SECOND DISTRICT

Remarks

**This is for AEP Compliance**
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About the company

Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services and Accenture Song—all po...

Industry

OTHER COMMUNITY, SOCIAL AND PERSONAL SERVICE ACTIVITIES

Employment size

200 and over (Large)

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