CALL CENTER AGENT

₱120,000.00

COGNIZANT TECHNOLOGY SOLUTIONS PHILIPPINES INC.
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TAGUIG CITY, NCR, FOURTH DISTRICT
COLLEGE GRADUATE
Permanent

Job Description

Posted on 14 July 2025
Role: Associate
Job Description
  • - To analyze the Business Requirements and Prepare Test Plan documents by defining test strategy, assumption, scope and schedule.
  • - Assessing Risks associated with the project and preparing Mitigation plan for the risks identified.
  • - Involve in identifying the business-critical defects in various business flows across various market segments and report the same with Onshore Counterparts.
  • - Participate in Defect triage calls, prioritize the Defects, work with developers for fixes and support the Development team for Test data and additional information needs.
  • - Collaborates with project stakeholders to identify product and technical requirements. Conducts analysis to determine integration needs.

Qualifications/Requirements

Qualification
  • - Bachelors Degree
  • - Should have strong experience to create, review the Test Cases and Test Conditions.
  • - Should have Knowledge in Selenium C# for Converting the Manual cases to automation.
  • - Should have Knowledge in debugging the Automation case if we face any issue
  • - Experience in Testing Lifecycle across both Waterfall, Agile Methodologies and Scrums.
  • - Should have experience in query languages such as SQL, PLSQL.
  • - Knowledge in HealthCare Payer business areas.
  • - Experience in creating Test Documentations which includes Test plan, Test Strategy, Test Execution Plan and RTM.
Name of foreign national intending to apply for the position
Name: Mithunesh Ponnuswamy
Address: Taguig City
Nationality: Indian
Intended period of employment: 1 year

Work location

TAGUIG CITY, NCR, FOURTH DISTRICT

Remarks

No additional remarks

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About the company

Cognizant engineers modern businesses. As one of the largest global professional services companies we help clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. As the partner they t...

Industry

OTHER COMMUNITY, SOCIAL AND PERSONAL SERVICE ACTIVITIES

Employment size

200 and over (Large)

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