CUSTOMER SERVICE REPRESENTATIVE
(1 Vacancy)
Job Description:
• Efficiently responds to and thrives in a dynamic online retail store environment in English and French.
• Shows curiosity and interest for new product campaigns and quickly and accurately learn and imbibe new product and marketing information required to effectively represent and recommend product and services that meet customer needs in English and French.
• Provide options and outline features of product and services to gain or retain a customer in English and French.
• Accurately, maintain documentation in client or company systems, as required.
• Build rapport with the customer showing sensitivity to the customer’s cultural orientation in English and French.
• Adapt and flex style according to customer personality, culture, and profile (i.e customers’ new to technology and experienced pros alike) in English and French.