CALL CENTER AGENT

Position: Tech Specialist

Job Description

• - Network Integration: Establish a reliable and secure network connection between Alaska Airlines and Hawaiian Airlines.
• - Assessment: Conduct a thorough assessment of the existing network infrastructure of both Alaska Airlines and Hawaiian Airlines.
• - Design: Develop a comprehensive network integration plan that includes Network topology diagrams, IP addressing schemes, Routing protocols and configurations
• - Implementation: Execute the integration plan, ensuring minimal disruption to existing services.
• - Testing: Perform rigorous testing of the integrated network to ensure functionality and performance standards are met.
• - Network Connectivity Configurations: Implement and manage Network Connectivity solutions to facilitate secure communication between the two airlines.
• - VPN Design: Design a VPN architecture that supports secure remote access and site-to-site connectivity.
• - Configuration: Configure VPN solutions using industry-standard protocols (e.g., IPsec, SSL) on relevant devices.
• - Configuration: Configure VPN solutions using industry-standard protocols (e.g., IPsec, SSL) on relevant devices.
• - Monitoring: Implement monitoring tools to track VPN performance and security.