The Customer Service Representative will provide excellent customer service, respond to customer inquiries, resolve issues, and ensure customer satisfaction.
Key responsibilities include:
- Answering customer calls, emails, or chats
- Resolving customer complaints and issues
- Providing product/service information
- Processing orders, returns, or exchanges
- Documenting customer interactions
Key Skills:
- Excellent communication and interpersonal skills
- Strong problem-solving and conflict resolution skills
- Ability to work in a fast-paced environment
- Strong attention to detail and organizational skills