CUSTOMER SERVICE REPRESENTATIVE – Thai
(1 Vacancies)
Job Description:
• Efficiently respond to a dynamic online retail store environment in English and Thai.
• Show curiosity and interest for new products campaigns and quickly and accurately learn and imbibe new product and marketing information required to effectively represent and recommend product and services that meet the customer’s needs in English and Thai.
• Provide options and outline features of product and services to gain or retain a customer.
• Maintain documentation in client or company systems as required.
• Build rapport with the customer showing sensitivity to the customer’s cultural orientation.
• Adapt and flex style according to customer personality, culture, and profile (i.e customers’ new to technology and experienced pros alike)