CALL CENTER AGENT

₱18,000.00

INFINITECH DIGITAL GAMING CORPORATION
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QUEZON CITY, NCR, SECOND DISTRICT
HIGH SCHOOL GRADUATE
Permanent

Job Description

Posted on 4 June 2025
Job description
This job has an estimated start date on June 2025.
  • On-site job
  • Blended (Voice and Non-voice)
  • Online Casino and Sports Betting Account (Local)
  • Shifting Schedules
  • Reviews documentation for new customer accounts
  • Ensures that the new account holders do not have restrictions or negative activities that would have an impact on their account.
  • Meets regulatory requirements and certain processing standards.
  • Carries out in-depth data collection and analysis.
  • Uses email, chat, and phone to effectively and efficiently communicate with consumers.
  • Assists and facilitates the timely, accurate, and empathic resolution of customer inquiries.
Job summary
Reviews documentation for new customer accounts to ensure that they do not have restrictions or negative activities.

Key selling points
  • Employee Engagement
  • Allowances
  • Bonuses

Qualifications/Requirements

·At least High School Graduate with at least 6-month BPO/Call Center experience.
·Handy with MS Windows and other computer applications.
·High level of attention to detail.
·Has a high sense of responsibility, dependability, work ethics and integrity.
·Must have good English verbal and written communication skills.
·Willing to work nightshifts and weekends.
·Must be amenable to work onsite.

Work location

QUEZON CITY, NCR, SECOND DISTRICT

Remarks

No additional remarks

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About the company

Established in 2021, under the Securities and Exchange Commission, IDGC was incorporated to build a product, catering to every Filipino sports fan.

Industry

TRANSPORT, STORAGE AND COMMUNICATION

Employment size

10 - 99 (Small)

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