CALL CENTER AGENT

Salary not specified

TAGUIG CITY, NCR, FOURTH DISTRICT
COLLEGE GRADUATE
Permanent

Job Description

Position: Associate


Job Description

- Identifying and prioritizing business-critical defects in various business process to ensure seamless operations.

- Demonstrate expertise in process design and redesign, presenting and defending architectural and technical choices.

- Create detailed test plan documents outlining strategy, scope, assumptions and project timelines

- Coordinating with Offshore and Onsite team for daily status and risk assessment

- Executing automation testing tasks and participating in automation release regression execution

Qualification

- Bachelor’s degree

- Knowledge on Pharmacy UAT applications (Retail to mail, CenterWell Specialty Pharmacy, Web Registry, Fairfax)

- Have experience in Healthcare Domain (Medicare, Medicaid, Authorization and Claims

- Comprehensive knowledge of all aspects of Software Testing Lifecycle, including Test Planning, Analysis, Design & Execution, Defect tracking and System Readiness & Test Closure reporting

- Proficiency in Testing lifecycle within Agile Methodology and Scrums

- Understanding of pharmacy application modules and submodules for UAT testing and Ability to debug and troubleshoot issues effectively


Qualifications/Requirements

Qualifications/requirements not specified

Work location

TAGUIG CITY, NCR, FOURTH DISTRICT

Remarks

No additional remarks

About the company

Cognizant engineers modern businesses. As one of the largest global professional services companies we help clients modernize technology, reimagine processes and transform experiences so they can stay ahead in our fast-changing world. Together, we’re improving everyday life. As the partner they t...

Industry

OTHER COMMUNITY, SOCIAL AND PERSONAL SERVICE ACTIVITIES

Employment size

200 and over (Large)

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