Position: Senior Process Executive
Job Description
- Carefully assess, review and evaluate the legal complaints, in order to stimulate whether the allegedly violating copyright content must be considered blocking, removing or restricting access to; as a legal approach to act in accordance with notices of copyright breach.
- Ascertain proper due-diligence and compliance adherence of the legal complaints received for the copyright takedown, legal and Non-legal counter- notices, and Circumvention processes.
- To remove content from Google that may violate the Law.
- To work on various queues and complete the assigned tickets on a daily basis within the TAT.
Qualification
- Bachelor’s degree
- Experienced in digital content review and moderation within a global BPO environment
- Good in Translating from English to Korean or Korean to English without variation.
- Skilled in using content management systems (CMS) and internal moderation tools
- Advanced knowledge of Microsoft Excel (pivot tables, VLOOKUP, data validation) and Google Workspace
- Familiar with AI-assisted content filtering technologies and manual quality assurance processes