(1) CUSTOMER EXPERT
As the Company’s Customer Expert, you shall oversee the daily activities of your team and motivate staff to achieve high guest satisfaction and exceed performance goals. You shall provide ongoing training on the client’s processes, customer service standards, and upselling techniques to support team growth and skill advancement. You shall also manage escalated customer issues such as conflicts and special requests, and ensure that customers’ concerns are resolved effectively and swiftly.
Company Name: Telephilippines Incorporated
Company Address: G,3,4&5 People Support Center, Ayala Avenue, San Lorenzo, Makati City, Metro Manila, Philippines
Nature of Business: Business Process Outsourcing
Foreign National: MANASSE ANTOINE MASUAKU
City Address: Quezon City
Nationality: Congolese
Period of Employment: 1 year
The Company hereby declares that the above-named foreign national is able, willing, and qualified to perform the services and job description for this position. The company has the intention to employ the said foreign national and apply for an Alien Employment Permit with the Department of Labor and Employment – NCR at 967 Maligaya St., Ermita Manila.